Who we are
Resser Solutions d.o.o., based in Zagreb, Croatia, operates this website. Questions about this policy: info@resser-solutions.com.
What we collect
If you fill in our contact form, we receive your name, email, and message so we can reply. With your consent, our analytics and chatbot may collect basic usage data. We keep contact form data for as long as it is needed to handle your inquiry (typically up to 24 months), and analytics data for up to 14 months.
Cookies and third parties
We use essential storage to remember your language and cookie choice. Analytics and the chatbot widget load only after you click Accept. You can change this anytime via the Cookie Preferences link in the footer. The third-party services we rely on are Google Analytics (usage analytics), VG Chatbot (chat widget), Google Apps Script (contact form delivery) and Google Fonts (font delivery).
Your rights
Under the GDPR you can access, correct, or delete your personal data, and withdraw consent at any time. Email us at info@resser-solutions.com and we will respond. You also have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP, www.azop.hr) or the supervisory authority in your country.
Get in touch
Questions or requests about your data — email us or use the contact form.