Overview
Hospitality software lives or dies on three things: keeping the channel managers in sync, making housekeeping faster than the previous shift, and getting accurate billing into the guest's hand on departure. We build the booking, operations, and reporting layers that hold all three together.
What this includes
- Booking engine integrated with channel managers and OTAs
- Housekeeping and maintenance apps with shift-level reporting
- Folio, billing, and payments handled across currencies and tax regimes
- Owner and operations dashboards with KPIs your team will actually open
- Loyalty, returning-guest profiles, and personalized stay flows
Who this is for
Hotel groups, boutique properties, and serviced-apartment operators who need software that fits the way the property actually runs.
Frequently asked questions
Should we build a hotel system or buy an established PMS?
If your property runs on a fairly standard model, an off-the-shelf PMS is usually the right answer. Custom hotel software pays off when you operate multiple properties with non-standard rules, when you want a guest-facing experience that does not look like a generic booking widget, or when integrations with your existing tech stack are unusual.
How do you handle channel managers and OTA sync?
Integration with Booking.com, Expedia, and channel managers like SiteMinder or Cloudbeds is standard. We use the certified APIs, handle rate parity rules, and treat overbooking as a real risk that the system actively prevents rather than a reporting line item.
What about payments and tax across regions?
We use PCI-DSS-compliant payment providers (Stripe, Adyen, regional acquirers) and design the folio so it handles per-region tax rules (VAT, city taxes, tourist fees). Invoicing exports match the formats your accountant needs without manual rework.
Can housekeeping and maintenance use the same system?
Yes. Housekeeping apps with shift assignments, room status, and maintenance tickets live inside the same system. The data flow is direct: a checkout marks a room dirty, the housekeeper marks it clean, the front desk sees ready-to-sell in real time. No paper printouts.
How do you handle multi-property setups?
Multi-tenant from the start. Property managers see their property; group operations see all properties; central reporting rolls up cleanly. Permissions, branding, and rate plans are per-property; identity, billing, and reporting are shared. Adding a new property is a configuration step, not a code change.
Further reading
- HTNG — Hospitality interoperability standards
- Booking.com Connectivity API
- PCI DSS — Payment security standards
Have a related project in mind?
Bring us the rough sketch on a napkin or the half-finished spec — we will tell you what is realistic, what is risky, and what we would build first.